From the first conversation to the final deliverable we build the system that connects them.
Revenue Generation and CRM Systems for Service Businesses | TMH Business Solutions Richmond VA
Revenue generation · CRM · Workflows and automation · Richmond, VA
Stop losing deals to missedfollow-ups.
Most service businesses lose good leads not because they can't close, but because follow-ups get forgotten and there's no reliable picture of what's in the pipeline. We fix that with a consistent, structured revenue system built around how you actually sell.
Whether you're a solo entrepreneur or managing a team, this keeps everyone on the same page.
Your business runs on relationships. Most service businesses win clients through referrals, word of mouth, and community connections. But when things get busy, warm leads slip through the cracks. A great conversation at a networking event, a referral you meant to follow up on, a message that fell off the radar.
We build a reliable, consistent revenue system using the right CRM for your business, whether that is Salesforce, a dedicated outreach platform, or something else entirely. The goal is a single place where every lead is tracked, every follow-up is scheduled, and your pipeline is always visible.
Who this is built for
Solo entrepreneurs
When it's just you, a consistent follow-up system is the difference between a full pipeline and a feast-or-famine revenue cycle.
Home services and contractors
Managing inbound leads from multiple sources with no central system means good opportunities get missed. We fix that.
Agencies, consultants, and professional services
Boutique shops and independent consultants growing on referrals but lacking a consistent, repeatable way to convert them.
The problem
Good leads are slipping because there's no system catching them.
You are busy. Following up consistently, tracking where every lead is, knowing which deals are close — that takes a reliable system. Without one, revenue is unpredictable and growth stalls even when business feels good.
Leads from referrals, events, and social media with no central place to track them all
Follow-ups depend on memory so warm leads go cold when things get busy
No clear picture of the pipeline so you can't tell what's close, what's stalled, or where to focus
When a deal closes, there's no consistent handoff and delivery starts from scratch every time
What a reliable system can do
Consistent follow-up leads to consistent revenue.
3x
More leads converted simply by following up consistently instead of relying on memory
50%
Less time spent manually tracking deals once a reliable CRM and automation workflow is in place
Zero
Leads falling through the cracks when every prospect has a clear next step and follow-up date assigned
Results vary by business. These reflect common improvements our clients experience with a structured revenue system in place.
What we build for you
From scattered leads to a pipeline that closes
Start here
Revenue Audit
A clear map of how leads move through your business today, exactly where deals go cold, and what a reliable, consistent system would change. Delivered with a written action plan in 5 days.
Lead source and stage mapping
Drop-off and follow-up gap analysis
Workflow and automation opportunities identified
Prioritized action plan
$250 · 5 business days
Most popular
Revenue System Build
A complete CRM, pipeline, and automation system built in the platform that fits your business. Lead tracking, deal stages, follow-up workflows, AI-assisted outreach, and a revenue dashboard you will actually use.
CRM setup in your preferred platform
Deal stages and consistent pipeline flow
Automated follow-up and outreach sequences
AI-assisted lead research and messaging
Revenue visibility dashboard
Connection to your project management system
$3,000 to $8,000 · based on scope
Ongoing
Revenue Retainer
Monthly pipeline oversight, outreach support, and business development advisory so your revenue system stays consistent and your pipeline keeps growing.
Monthly pipeline review and reporting
Outreach and prospecting support
Workflow and automation refinement
Business development strategy advisory
$500 to $2,000 / month
How it works
We work together. Step by step.
01
We talk first
We start with a free 30-minute call to understand your business, your current process, and whether we are a good fit. No pressure, just an honest conversation.
02
We map your pipeline
We audit how leads move through your business today, find every gap, and show you exactly what a reliable system would look like for you.
03
We build it together
We build your CRM, pipeline, automations, and AI workflows in the platform that fits your business. You stay involved throughout so nothing is a black box.
04
We walk you through it
We walk through everything so you understand how it works and can use it confidently. We stay available as your business grows and your needs evolve.
What clients say
Results that speak
"TMH goes above and beyond any and all expectations. It is so refreshing to have someone not just highlight problems but identify and implement solutions."
"Very professional and very accessible. We would hire him for work again in a minute. He did a fantastic job."
Get started
Let's build a reliable pipeline for your business
Free 30-minute call. No pitch, no pressure. Just an honest look at where your pipeline is today and what it could be.
Project Management Systems for Service Businesses | Monday.com Certified Partner | TMH Business Solutions
Project management · Monday.com certified partner · Richmond, VA
You sold the work. Now let's make sure it gets done.
We build structured project management systems so every project runs clean, every client stays informed, and every job earns you the next referral without the chaos of email threads and missed deadlines.
In a relationship-driven market, your reputation travels fast. One messy project can cost you the next referral. One excellent delivery earns you two more clients.
We build project management systems that make reliable, consistent delivery the default. Not because your team is not capable, but because a clear structure helps everyone work better. Every client onboarded the same way. Every project tracked in one place. Every deadline visible to you and your team.
Business types we work with
Agencies and creative studios
Marketing, web, branding, and video shops managing multiple client projects simultaneously with no consistent delivery process.
Home services and contractors
HVAC, remodeling, and landscaping companies where jobs, crews, and timelines are hard to track without a real system.
Consultants and professional services
Consultants and service firms managing multiple client engagements with no consistent delivery visibility or client communication process.
The problem
Winning the work is the easy part. Delivery is where it breaks.
The deal closes and everything moves to email, Slack, and spreadsheets no one updates. Deadlines slip. Clients have to chase you for updates. You don't find out things are behind until it's too late to fix them without stress and apology.
A reliable project management system changes all of that. When you know exactly where every project stands, you can catch problems early, communicate proactively, and protect the client relationship before it's under strain.
The result is not just smoother projects. It's clients who feel taken care of, your team working without confusion, and a business that earns referrals because the experience of working with you is consistently excellent.
No structured process from sales to delivery so every project starts differently
Client onboarding is manual and inconsistent with no repeatable steps
No visibility into where things stand so you find out about problems too late
A messy delivery experience costs you the next referral in a relationship-driven market
What a structured system can do for you
Reliable delivery builds a referral-driven business.
Fewer
Missed deadlines when your team has one place to see every task, owner, and due date
More
Referrals earned when clients consistently feel informed, respected, and well taken care of
Less
Time spent chasing updates and running status meetings when everything is visible in your dashboard
What we build for you
From deal closed to work delivered on time
Start here
Delivery Audit
A clear map of how work moves through your business after a deal closes and where projects are getting stuck before they reach the client.
Current delivery workflow map
Bottleneck and gap identification
Loom walkthrough and written summary
Recommended system design
$250 · 5 business days
Most popular
Project Management Build
A complete project management system in Monday.com. Client onboarding, task ownership, deadline tracking, and a visibility dashboard. The moment a deal closes in your pipeline, delivery kicks off automatically.
Pipeline to delivery connection
Client onboarding workflow
Project and task boards
Internal accountability and task ownership
Visibility dashboard for you
$3,000 to $8,000 · based on team size
Ongoing
Delivery Retainer
Monthly system improvements and operational advisory so your delivery process keeps up as you take on more clients and grow your team.
Monthly workflow improvements
Automation and integration updates
Reporting and visibility tuning
Ongoing advisory access
$500 to $2,000 / month
How it works
A partnership, not just a handoff.
01
We talk first
A free 30-minute call to understand your business and whether we are a good fit. No commitment, just clarity.
02
We map your delivery
We audit how work moves through your business after a deal closes, find every gap, and show you the system that fixes it.
03
We build it in Monday.com
We build your onboarding, project boards, automations, and dashboard. You stay involved so you understand what we are building and why.
04
We walk you through it
We walk you through the full system so you know exactly how it works. We remain available as your business grows and things change.
What clients say
Results that speak
"Extremely professional and always available to help. TMH is great to work with."
"TMH has provided 24/7 support in any way necessary. I look forward to continuing our work together."
Get started
Your reputation is built one delivery at a time
Free 30-minute call. No pitch, no pressure. We will walk through how you currently deliver and show you exactly what a structured system would change.
About TMH Business Solutions | Max Hennessy | Monday.com Certified Partner | Richmond, VA
Founder · Monday.com Certified Partner · Richmond, VA
Built by someone who genuinely cares about your business.
TMH Business Solutions is founded and operated by Max Hennessy, a Richmond-based entrepreneur and Monday.com Certified Partner helping service businesses build reliable, consistent systems from first lead through final delivery.
Richmond, VAMonday.com Certified PartnerUVA Class of 2021SCORE Volunteer
About Max
Entrepreneur first. Consultant second.
About 10 years ago, Max Hennessy started his first business and has been building ever since. TMH Business Solutions was founded in 2018, beginning with web design and consulting work and evolving into a focused operations consultancy for service businesses.
Max graduated from the University of Virginia in 2021 with a background in strategic partnerships and business development. He has spent 4 years helping service businesses solve the same problem he kept seeing everywhere: the gap between getting a client and reliably delivering for them.
At his core, Max is a natural problem solver who genuinely cares about the businesses he works with. He is drawn to efficiency, systems that make people's lives easier, and the kind of work that has a real impact. He is not just building dashboards. He is helping business owners get their time back and build something they are proud of.
TMH has served small businesses across Virginia, from Norfolk (his hometown) to Charlottesville (where he went to school) to Richmond (where he lives today). He has also volunteered with SCORE and Bridging Virginia, and nonprofits receive a discount on all TMH services.
Monday.com is a work management platform that lets businesses build custom systems for tracking projects, managing clients, and running operations. Think of it as a highly flexible workspace where your pipeline, your delivery process, and your team's daily work all live in one place.
We use Monday.com because it is genuinely easy for non-technical teams to adopt, it has powerful built-in automations that eliminate repetitive manual work, and it includes AI tools that help surface insights and speed up workflows.
Most importantly, it is flexible enough to fit how your business actually works rather than forcing you to change your process to fit a rigid tool. We have been certified partners for 4 years and build systems that your team will actually use.
Easy to use
No technical background needed. If your team can use email, they can use Monday.com.
Powerful automations
Automate repetitive tasks, client notifications, status updates, and more so your team focuses on the work that matters.
Built-in AI
AI tools that summarize projects, suggest next steps, and help your team move faster without extra effort.
Certified partner
We are a certified Monday.com partner with 4 years of hands-on experience building systems for service businesses.
Why TMH
Great businesses deserve great systems.
We genuinely care
This is not a transactional engagement. We care about your business outcomes, not just delivering a system. If it is not working for you, we want to know.
Built on real experience
4 years of hands-on work with service businesses across Virginia. Every system we build reflects what actually works in practice, not theory.
Right-sized for you
No enterprise complexity or bloated retainers. Reliable, consistent systems priced and scoped for 1 to 25 person service teams.
Get started
Ready to build something that works for your business?
Free 30-minute call. No pitch, no pressure. Just an honest conversation about where your business is and what a reliable system would do for it.
